Bilingual Receptionist

We are looking for an organized, proactive, and highly communicative professional to join our team as a Bilingual Receptionist. The successful candidate will be responsible for welcoming visitors, managing incoming calls, and providing administrative support to various departments within the organization.

This position requires strong communication skills in both English and Spanish, a customer-service-oriented mindset, and a professional appearance and demeanor.

Key Responsibilities

- Answer, screen, and direct incoming phone calls and handle internal and external inquiries.
- Welcome, assist, and guide clients, suppliers, and visitors in a professional and courteous manner.
- Manage meeting room reservations and coordinate visitor appointments.
- Handle incoming and outgoing correspondence, including receiving, recording, and distributing documents.
- Provide administrative support, including document preparation, filing, and coordination of courier services.
- Communicate effectively with internal teams and external contacts in both English and Spanish.
- Represent the company's corporate image and ensure a welcoming, professional, and positive experience for all visitors.

Requirements

- Education: High school diploma or higher education in Business Administration, Hospitality Management, Communications, or related fields.
- Language Skills: Upper-intermediate to advanced proficiency in English, both spoken and written. Fluency in Spanish is also required.
- Computer Skills: Proficiency in Microsoft Office applications (Word, Excel, and Outlook).
- Experience: At least one year of experience in a similar position, such as reception, customer service, or administrative support.
- Professional appearance and excellent interpersonal and communication skills.
- Strong organizational skills, punctuality, and attention to detail.

Desired Competencies

- Positive attitude and strong commitment to customer service.
- Excellent interpersonal skills and the ability to handle sensitive situations with professionalism and tact.
- Ability to work under pressure, multitask, and prioritize responsibilities effectively.
- Proactive mindset, adaptability, and willingness to learn.